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Advisement
Office of Student Success
The OSS-Advisement Team is your "go-to" for helping you define your goals, discover your path, and achieve academic success.
Services and Registration Processes by Student Population
(Click on your population below to learn more)
Advising Quick Facts
>>Sophomores / Juniors / Seniors Zoom Link for Fully Online Freshmen | Click here for days/times **The OSS advises first-time, continuing, readmitted, and new transfer freshmen students. Sophomores and above are advised by faculty or an academic department advisor. The following process is for new first-time freshmen and all students with less than 30 hours. New First-time Freshmen entering summer/fall 2024 can view registration instructions here on the FTF Advising page. PRE-REGISTRATION | Students meet with advisors before registration opens to identify courses needed for the upcoming term. Individual and/or group sessions are completed in February/March (spring term) and September/October (fall term). Following this trend, students can get the freshman advisement (A6) hold lifted before registration opens. Other holds preventing registration (i.e. balance) should also be cleared by other offices before registration opens. EARLY AND REGULAR REGISTRATION | Registration start and end dates are listed here on the academic calendar. View available courses using Look Up Classes in myTSU. To access this feature, log into myTSU and visit the Student menu. From the Student menu, click Registration and choose Look Up Classes. View our How To Register Video to understand what to look for when registering. Find other Videos and Instructions here Add / Drop / Withdrawal | Students may add and drop courses only during regular and late registration. The last day to add or drop courses is the last day of late registration, as listed on the Academic Calendar. When the add/drop period ends, students may withdraw from a course until the course withdrawal deadline and must submit a course withdrawal form to the Records Office. TRANSCRIPT and CREDIT EVALUATION | Both are processed by the Records Office . If you are a first-time freshman, your dual enrollment credits may be reviewed by your advisor to ensure the appropriate first-semester schedule, but cannot be evaluated or awarded by your advisor. Keep a copy of your transcript with final grades and bring it with you to orientation. Please do the same for AP, IB, and ACT scores eligible for college credit. Common holds processed in our office that prevent registration are:
If you are a first-time freshman, you will see the A6 hold on your account until you earn 30 credit hours. An advisor in our office will create your schedule for your first term. During your first term, the hold will be temporarily lifted when you complete the advisement requirements. If you are a new transfer entering with less than 30 hours, the hold will be lifted after you are advised by an advisor in the Office of Student Success. If you are a transient student, we will lift the hold and direct you to the appropriate department to request course permissions.
Please visit the Academic Recovery page for more information on the registration process for students with probation and suspension academic standing. Other common holds from other offices that prevent registration are:
Common registration errors are:
Visit our Registration Assistance page here for additional help. There are four types of courses offered at TSU:
Request permission and hold removal here | This form is processed outside of the OSS; so, please read the instructions carefully. Incoming students participating in a global online program will have an online schedule that may include TSU Online and TSU eCampus courses. Your advising contact in the OSS is listed here |
Ready to take your next step?
Advisement Hours and Location
Click here for Advising Hours, Location, and a list of Advisors by Major.
Because we serve multiple populations, please connect with us at the appropriate time. Appointments are usually restricted to fall and spring pre-registration. All other services are drop-in at Clement Hall or virtual via Zoom for online students.
OSS Mission & Vision
Mission
The Office of Student Success (OSS) offers high-quality academic advising for new first-time and all students who have earned less than 30 credit hours. Our commitment is to:
- Provide student-centered, holistic, and individualized advising services.
- Empower students to be their best, authentic selves at TSU and beyond.
- Prepare students and families to successfully navigate and co-create their educational journey.
- Foster a culture of lifelong learning and professional development for OSS staff and students.
Vision
To be an exemplary student success office and advising community partner that supports, advises, and teaches students to transition to and through TSU.